Refund Policy

At The Beautiful Shop, we are committed to providing exceptional services and products. We understand that situations may arise where a refund or exchange is necessary. This Refund Policy outlines the terms under which refunds or exchanges may be issued for our services and products.

1. Services Refund Policy

Due to the nature of our services, refunds for completed hair styling or extension services are not provided. However, we want you to be completely satisfied with your experience. If you are unhappy with your service:

Please notify us within 72 hours of your appointment.
We will work with you to address your concerns and offer adjustments at no additional cost, if deemed appropriate.

2. Products Refund Policy

We want you to love the products you purchase from us. If you are unsatisfied with a product, the following conditions apply:

Eligible for Return/Exchange:

Products must be unused, unopened, and in their original packaging.
Requests must be made within 14 days of purchase.
Proof of purchase is required (receipt or order confirmation).

Non-Eligible for Return/Exchange:

Used, opened, or damaged products.
Custom or personalized orders.
Clearance or sale items.

3. Extensions Refund Policy

For hair extensions purchased or installed at The Beautiful Shop:

Installed Extensions: Refunds are not provided for installed extensions. If there is an issue with the quality or installation, please contact us within 7 days, and we will address your concerns.
Uninstalled Extensions: Unused and unopened extensions may be returned or exchanged within 14 days of purchase with proof of purchase.

4. Refund Process

If eligible for a refund:

Refunds will be issued to the original payment method within 7–10 business days after approval.
Shipping fees (if applicable) are non-refundable.

5. How to Request a Refund or Exchange

To initiate a refund or exchange, please contact us:

Email:
Phone:

Include the following details:

Your name and contact information.
Order number or receipt.
Reason for the return or refund request.

6. Cancellations

Appointments:

Cancellations must be made at least 24 hours in advance to avoid a cancellation fee.
Same-day cancellations or no-shows may incur a fee of up to [Insert Fee Amount or Percentage].

Orders:

Orders can be canceled before shipment. Contact us promptly if you need to cancel.

7. Contact Us

If you have any questions or concerns regarding our Refund Policy, please reach out to us:
The Beautiful Shop
Email: thebeautifulshophair@gmail.com

We appreciate your trust and understanding. Thank you for choosing The Beautiful Shop for your hair care and styling needs!